Trust accounts
CaseFlow has built-in trust (IOLTA) accounting. You can track client funds held in trust, record deposits and disbursements, reconcile accounts, and generate statements.
What you can do
- Create and manage trust accounts (firm administrators only)
- Record deposits into trust on behalf of a client
- Record disbursements from trust for costs, fees, or refunds — optionally applied as a payment against an outstanding invoice
- View per-client trust balances and a full per-account ledger
- Run a three-way reconciliation (ledger total vs sum of client balances) and tick off transactions as bank-cleared
- Generate trust statements for clients or auditors
- Set a low-balance warning threshold per firm
Accessing trust accounts
Click Trust Accounts in the sidebar. You see a card for each configured trust account showing its name, bank name, account type (IOLTA / Trust / Operating), and the last four digits of the bank account number. Click Trust Ledger on a card to open the per-account ledger and see balances, or Three-Way Reconciliation to run a reconciliation.
How it works
A trust account in CaseFlow mirrors a real bank account (usually your firm's IOLTA account). Each deposit and disbursement you record in CaseFlow should match a real transaction in the bank.
The per-client ledger shows each client's portion of the pooled trust account. Even though the money sits in one bank account, CaseFlow tracks how much belongs to each client separately. 
Plans and availability
Trust accounting is available on all plans.
Ethical obligations
Trust accounting has strict rules (varies by jurisdiction). CaseFlow provides the record-keeping tools, but your firm is responsible for:
- Never using one client's trust funds for another client's expenses
- Keeping trust funds separate from operating funds
- Reconciling regularly (monthly at minimum for most bars)
- Maintaining records for the period required by your jurisdiction
CaseFlow does not enforce these rules automatically. It records what you tell it.